Cancelation of Contract

Legal time for cancellation of Insurance contract

According to the Spanish Law of Insurance, your policy will be automatically renewed for periods no less than one year. Should you wish to cancel at renewal you must send us a signed letter (download here) and a copy of your DNI/NIE/Passport at least one month in advance. Cancellations after the legal deadline will not be accepted.

If you have sold your car or home and bring us the new owner, we will give you a 20 euro petrol voucher.

DKV Health Policy Cancellations
The policyholder who wishes to request cancellation, must do so in writing at least one month prior to the renewal date of the policy. DKV Health Policies renew in the calender year i.e 31st December.

Request cancellation of your Insurance Contract


Carefully read the above information and have ready PDF copies to attach to this form. You will need a Copy of your DNI / NIE / Passport and a Signed Declaration of Cancellation.

Remember that cancellations sent after the deadline will not be accepted.

To locate your contract introduce your Policy number/Registration number 

Send us the documents (Dni & Declarations)

(Max 15MB)
PDF (Max. 15MB)

Calculate your Premium

On line Customer Service Center 

In the permanent search for excellence, we now have an online Insurance advisory service.
We answer all your questions and offer you a personalised service.

- Confortable 

- 100% free

- 100% without obligation

- 100% personal

In our Online Customer Service Center you can process all your needs & documents, 24h / 7, without waiting or traveling ... all at the distance of a click. You can process:


- International Green Card

- No Claim Bonus Certificate

- Request a quotation,

- Pay a Receipt,

- Request a copy of your contract

- Request changes to your contracts

- and much more...

Want to compare several premiums?

Simply upload existing policies or quotes and you will get a suitable comparison quote from us – it's free and non-binding.

Tamaño máximo de archivo 15MB

We are here to help you.

Our opening hours are: Monday to Friday from 9am till 5pm.


Zurich Insurance Agency Tenerife - TVT Seguros

Av. Barranco de Las Torres, 

CC Domasa, Local 102, Planta Alta

38670 Adeje - Tenerife



Tel: (+34)  922 711 546 

       (+34)  922 713 428 

Zurich Insurance  Agency La Palma - TVT Seguros

Carretera General Padrón,

nº 2, Local 3

38750 El Paso -La Palma



Tel: (+34) 922 985 071

       (+34) 922 497 380

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Teneriffa Versicherungs Team SL, Exclusive Agency of  Zurich Insurance PLC, DGSFP license nº C0530B38657193