DKV - DIGITAL DOCTOR
E-HEALTH AT YOUR FINGERTIPS
Health insurance that you can use, even without going to the doctor.
People often think that health insurance is only useful if it is used to go to the doctor. But nowadays, with our increasingly rapid daily rhythm, it is not always easy to find time to get a consultation.
At DKV, we don’t want that to be an excuse for not using your insurance as often as you want. This is why DKV presents Digital Doctor - A free mobile application where you can find fast, reliable answers regarding health problems.
It is easy and secure to use. It works like this:
· The symptom checker: start by answering a simple and intuitive questionnaire. You just need to include your symptom and, if you want, complete the information on allergies, medication, etc. Once you’ve finished, the app will offer you a first recommendation and guideline pre-diagnosis.
· e-Visit: once you have the pre-diagnosis, you can book a slot for a video call, phone call or chat with a doctor. You can also attach any kind of document that may be useful for the consultation.
· Previous consultations search tool: here you will find a list of all your past consultations with the symptom checker, and all the reports from e-Visits.
Simple, right? Now you have everything you need to make the most of your insurance.
* Digital Doctor is a service managed by DKV Servicios SA, a company that is responsible for providing and elaborating digital health services for policyholders of DKV Seguros y Reaseguros SAE.