TVT Seguros presenta la Peritación Virtual

La gran novedad en tramitación de siniestros en ZURICH

Ya no hace falta que el perito se desplaza a tu casa, con un móvil la peritación de tus daños de coche o de hogar pueden ser hechas en cualquier momento y circunstancia

New- Adjuster Assessment by Video Service for Home Claims

For the faster and more efficient processing of simple household claims we already have the adjuster assessment by video service available to our clients.


How Does it Work?

All you need to have is a Smartphone with a camera and internet connection.

Once you have requested the video assessment appointment you will receive a link to your mobile through which you can connect directly to the adjuster. Clicking on the link will open a video call with the adjuster who will speak with you and ask you about the circumstances of the incident. He will then proceed to ask you to point the phone to the objects or damages that need to be repaired.
This is a very advanced technology being used in varios European countries and allows several uses,including measuring pipe distances.

 During the video assessment if you have the the repair / replacement estimate,the adjuster will directly authorise the compensation payment.


 The video assessment service is available in Spanish and English, from Monday to Friday from 8:00 a.m. to 4:00 p.m. in the Canary Islands (9:00 a.m. to 5:00 p.m. in the Peninsula).

The home claims that can be seen right now are:

- Claims caused by wind damage to awnings;

- Claims for breakage of glass, glass ceramic and sanitary ware;

- Water damage claims without a third party being the source of origin or adversely affected.

The appraisals do not take more than 15 minutes and correctly resolve 90% of claims very quickly and satisfactorily.


 How to request it?

 Calling directly to Zurich Digital Adjuster Centre: 932609737 or to your agency TVT Insurance 922711546 (Tenerife) or to 922985071 (La Palma).

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